RJay's Speed Shop - Mission Statement and Vision Statement

RJay's Home Page > RJay's Speed Shop & Performance Center - Mission and Vision Statements

Mission Statement for RJay’s Speed Shop

The Company will provide the best quality products and the highest level of service to the marketplace as an innovative and responsible retailer and distributor of aftermarket automotive parts and accessories. We will use our knowledge and understanding of the customers' needs to provide unequalled customer service.

In addition, there are certain beliefs that determine the manner in which RJay’s Speed Shop operates and the manner in which we interact with all those we deal with - our customers, our employees, our suppliers and our community.

1. We will maintain the highest values in all aspects of our operation.
	A high quality product is consistently our foremost goal. We will provide the best products available.
	Reliability of service is the key to ensuring availability of products in a timely manner.
	Respect for all business associates is at the root of every relationship we enter into.

2. A professional attitude is necessary in all business dealings. Courteous service presented in a positive manner is a key in a business relationship.
	Being proactive by anticipating customers' needs and serving them is a priority.
	Any concerns or questions will be addressed in a fair and open discussion.
	Loyalty to our customers is of the utmost importance. We want to be the best source of parts and accessories they can find.

3. Being profitable is an important part of our company strategy. Making a profit benefits all parties associated with our business by allowing us to maintain reliable equipment and people to package and distribute our products.
	Profits allow us to consistently provide quality products and service, even when volatile economic factors affect our marketplace.
	By making a profit, we will continue to have the incentive to properly manage our business to the fullest degree.

Vision Statement for RJay’s Speed Shop

To be recognized as an authority for quality parts, accessories and automotive related services in the local community and beyond.

To be able to contribute to the community in a variety of ways.

To create a stable, rewarding & challenging work environment.

To have a reputation for providing quality parts and services at fair prices.

To be trusted and regarded as an honest and sincere company to do business with.

To have specific procedures in place for providing services to both our customers and employees.

To operate with efficiency and resourcefulness, thus enabling the company to expand in a manageable way.

To create a profitable company, enabling us to compete and survive in a very competitive and often unpredictable market.

To have a sense of accomplishment and pride in the work we perform, for our customers, ourselves and each other.

To have fun at work, but to also accomplish our tasks in a professional manner with speed and thoroughness.

To accomplish all of the above in an environmentally sustainable way by recycling, reusing and reducing our contributions to the waste stream.

7079 Hwy ZZ / Cuba, MO 65453

Monday-Friday 9:00am to 5:00pm CST / Saturday 9:00am to 12:00pm CST

Contact RJay's Speed Shop

Phones:	e-mail:
Toll Free: 1-866-885-9106	Tech/Parts Questions
Phone: 1-573-885-9106	Order Inquiries
Fax: 573-885-6456	RJay hiself

top